Ransomware removal guide

Follow the ransomware removal steps below to recover from a ransomware attack.

Step 1: Disconnect from the internet
First up, disconnect from the internet to stop the ransomware spreading to other devices.

Step 2: Run a scan using internet security software
Use the internet security software you have installed to run a scan. This will help to identify any threats. If it detects any risky files, they can be removed or quarantined.

Step 3: Use ransomware decryption tool
If your computer gets infected with encryption ransomware, you will need to use a ransomware decryptor to decrypt your files and data so that you can access them again.

At Kaspersky, we continually research the latest forms of ransomware so that we can create ransomware decryptors to counter each new threat.

Step 4: Restore files from backup
If you have backed up your data externally or on cloud storage, restore a clean backup of all your files on your computer. This allows you to revert to a version of the software that is malware free.

If you don’t have a backup, then clearing your computer and recovering your files is going to be a lot harder. To prevent this from happening, we recommend regularly backing up your data. If you’re prone to forgetting, then take advantage of automatic cloud backup services or set up calendar reminders for yourself.

Read more : protecting from ransomware







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